The Public Utilities Regulatory Commission (PURC) has developed and launched a state-of-the-art Database Management System (DBMS). The project was funded by the Korea Africa Economic Cooperation (KOAFEC) through the African Development Bank (AfDB).

The historic launching was a virtual event on zoom and livestreamed on the PURC's Facebook page on Wednesday, June 30, 2021. Invited Dignitaries and stakeholders who participated in the event include Honourable Mrs. Ursula Owusu-Ekuful, Minister of Communications and Digitalization; Dr. Kevin Kariuki, Vice President for Power, Energy, Climate and Green Growth of AfDB; His Excellency, Mr. Lim Jung-taek, Ambassador of the Republic of Korea to Ghana; representatives from the Ministries of Energy and Water and Sanitation; Utility Providers; Think Tanks; and the media among others.

The DBMS project was initiated as part of the Commission's efforts to streamline processes and increase the efficiency and efficacy of service, which includes several levels of contact with its various stakeholders. It also aligns with the Ministry of Information and Digitalization's development objective of technological advancement and digitalization, which is championed by the Ghanaian government. The DBMS will allow the Commission to efficiently and effectively collect and analyze utility regulatory data, engage stakeholders, handle consumer and utility complaints, and schedule and coordinate its internal activities, among other things.

The Commission is committed to improving its Database Management System (DBMS) as needed to better serve stakeholders and the general public.